Call-Center Outsourcing

Nexus Teleservices has been providing call-center outsourcing services to a wide range of clients for more than twelve years.  We are a nearshore bilingual (English and Spanish) call-center outsourcing provider to the US, Canada and the Americas.  Our services vary by client. We can promote your products and services to new markets (business or consumer) or provide support to your existing customers.  You will find that we offer you the experience, strategy, and call-center outsourcing resources that best satisfies your business objectives.  Our goal is to contribute to your success.

Quality

Your company and business requirements are different from all other companies. So too are your customers. We understand this.  We strive to have close communication and transparency, before and during the course of the business relationship. Your expectations should be our expectations when we are dealing with your customers

TECHNOLOGIES

We blend Voice Over IP and Customer Relationship Management to deliver high-quality call-center outsourcing services. We contact your customers and sales prospects by whatever means is most convenient to them:  telephone, electronic mail, text, social media and chat.

Value

We are Business Solutions Focused.  We provide highly cost-effective call-center outsourcing services of superior quality to our clients.  Our extensive experience allows us fast execution of your project, saving you time and valuable resources. We guarantee bottom line results regardless of the scope of the business relationship.  We share the risks with our clients

PEOPLE

We understand that people conduct business with people that they like, respect and trust. We have a team of proven professionals who know the importance of consistent, high quality, delivery of call-center outsourcing services to ensure that the personnel working on your account deliver the results that you expect.

CALL-CENTER OUTSOURCING SERVICES

Outsourcing your English and Spanish telemarketing services to Nexus and be assured that your prospects are being converted into customers.

Outsourcing your English and Spanish lead generation services to Nexus and be assured that your marketing and sales process will be efficient and cost-effective.

Outsourcing your English and Spanish appointment setting services to Nexus and your business can increase market presence while lowering new customer costs.

Outsourcing your English and Spanish customer services to Nexus and your post-sales process will be high quality, efficient and cost-effective while increasing customer satisfaction and lowering service costs during the customer life cycle.

Outsourcing your English and Spanish market research services to Nexus to make a quantitative market study of what your existing and potential customers are looking for results in more intelligent business decisions and increased likelihood of future success.

Outsourcing your English and Spanish market research services to Nexus to make a qualitative market study of your existing and potential customers range from personalized script development, cold-calling, prequalification, screening, and post response follow up.