Outsource Inside Sales Services

Outsource Inside Sales Services For Success

We offer call center inside sales services to a wide range of clients.
Why choose us to outsource inside sales for your company?
We are very experienced and know how to make our clients successful.

When you outsource inside sales services to us we become a virtual extension of your company’s sales team.
So we have a team of proven professionals who properly represent your company´s brand and values.
Consequently, this results in creating a streamlined process that moves potential sales prospects to become your customers.

Outsource Inside Sales Services Overview

Inside Sales is a process of acquiring sales prospect information, contacting (normally via telephone and email), pre-qualifying and setting up appointments for follow up by a company’s in-house sales team. Generally, a company uses the inside sales process to maximize the time and efficiency of its in-house sales team, to increase sales conversions.

Inside sales are used both in Business-To-Business (B2B) as well as Business-To-Consumer (B2C) sales activities. Specifically, if there is a need for direct contact between the company and the prospect (business or consumer) to close the sale, scheduling an appointment is required beforehand. For example, a B2C appointment setting would be a contractor site visit to a homeowner or a group of consumers attending a time-share sales presentation at a tourist locale.

Sales Lead Generation Process

Most companies have a formal sales lead generation process, where appointment setting is the final stage before passing off to the in-house sales team. Correspondingly, companies do this either via an inside sales staff or outsource inside sales services to an external provider. Accordingly, the latter option is generally a better investment, offering greater flexibility with less risk. Consequently, the strategy to outsource inside sales services is an effective way to identify qualified sales prospects, present the company’s products or services, and schedule sales appointments for the in-house sales team.

Outbound telemarketing and email are the two primary methods for a company’s sales appointment setting strategy. Generally call center appointment setting is widely used in high-value products and services, home improvement, vacation travel, and business services. Basically, appointment setting is all about finding interested people. have a budget, authority, and timeframe for your company’s product or service.

Streamline Sales Process

When you outsource inside sales services you streamline your company’s sales process. Because by outsourcing to an external provider allows a company to scale by lead demand, reduce cost, improve productivity, and achieve higher sales conversions by the more expensive in-house sales team. Finally, a company sales manager understands that the in-house sales team is really best suited to sales conversions and not wasting time doing lead prospecting

Given the investment, it’s important that appointment setting for a company’s sales team results in closing new business. So, instead of simply trying to talk to as many people as possible, our focus is talking to the right people, pre-qualified with the interest and authority to make purchasing decisions. Consequently, the sales appointments we set are of high quality and your in-house sales team has better opportunities to close more business.

Business Development

Regardless of whatever product or service your company promotes, time is money. So your in-house sales team has limited time and is constantly trying to keep up with the demands of their schedules and closing deals. Consequently, when you outsource inside sales services, (prospecting, qualifying, and appointment setting), you address a key challenge of business development. Also, this results in your in-house sales team being more productive to focus on growing sales and profitability.

Prospecting

Most companies need a constant flow of sales leads and appointments for their in-house sales team. While your in-house sales team is following up on leads and appointments, they also have to divide their time generating new sales prospects, qualifying them, setting appointments, etc. Consequently, since a sale won’t happen until first speaking with a qualified prospect, your in-house sales team will always prioritize sales closings over sales prospecting.

You outsource inside sales services to dedicate specialized staff to focus on the prospecting of sales leads. Conversely, your company’s in-house sales team does NOT spend time on prospecting sales leads. Instead, their specialized sales skills focus on nurturing these pre-qualified sales opportunities into new customers. In brief, by specializing in sales production, you improve the overall efficiency of your company’s sales process.

The lessons to be gained are that your in-house sales team should focus on what they know best: your company, products, and services. So, when you outsource inside sales services you leverage the expertise that leads to greater company productivity and improved ROI.

Your Sales Pipeline

Our outsource inside sales services (B2B or B2C) is a solution to this dilemma.  Specifically, this is the “front-end” of the sales development process: prospecting, lead generation, and appointment setting. Basically, our inside sales representatives search for prospects, qualify decision-makers, and schedule sales appointments. Accordingly, this feeds your sales pipeline and allows your in-house sales staff to focus on sales closings rather than sales prospecting.

All of these factors reduce your company’s total sales costs, while allowing your in-house sales team to focus on generating opportunities quickly, efficiently, and cost-effectively.

Outsource Inside Sales Services Call Center Outsourcing

Outsource Inside Sales Services From Us

Inside sales strategies are designed to help your company narrow down the universe of potential sales prospects. However, sales prospecting and qualifying leads using your in-house personnel can be very difficult and unproductive. Because of technology, personnel profiles, data sources, and conflicting sales priorities, your in-house sales team are not the right fit to daily reach new customer prospects. Rather, the better solution is to outsource inside sales services to Nexus Teleservices to generate sales prospect leads and appointments for your in-house sales team.

When you outsource inside sales services, your company leverages our resources and experience to increase the flexibility of sales operations. Generally, it takes time for a company to set up the in-house sales resources for a new product, market, or growing sales program. Conversely, by outsourcing to us, your company can respond much faster to these market opportunities.

Additionally, your decision to outsource inside sales services allows your company to significantly lower costs related to hiring, training, and maintaining sales personnel. Because we have already hired and trained sales personnel for our clients. As a result, your company has rapid access to these personnel, particularly when starting up new activities.

Finally, the decision to outsource inside sales services reduces your company’s risk of failing to take advantage of new business opportunities. Specifically, this strategy reduces lost revenue, taking advantage of new market opportunities, or scaling to meet additional demand. Basically, you are mitigating the risk of not being flexible and adaptable to changing market conditions.

How We Can Help

When you choose to outsource inside sales services from Nexus Teleservices, we can help you in the following ways:

  • Save Money By Lowering Customer Acquisitions
  • Increase New Customer Sign Ups
  • Save Time And Focus On Core Business Tasks
  • Improve Efficiency Of Your Sales Process
  • Scale Based On Your Changing Needs
  • Increase Revenue By Streamlining Your Sales Process
  • Gather Information Of Your Target Audience
  • Contact Business And Consumer Markets Alike

If your company is struggling to provide the level of sales opportunities you desire, we encourage you to outsource inside sales services from us. Because of our experienced and trained inside sales specialists, we will help you streamline your sales process to be more productive. Basically, if the your in-house sales team can sell to pre-qualified sales appointments, then we will both be successful.

Company Resources and Risks

A dedicated inside sales team for any company is an investment of resources and entails risks.  Consequently, Nexus Teleservices takes a consultative approach in its inside sales services to minimize your company’s investment and risk.  Accordingly, our staff reviews with your company throughout each step when you outsource inside sales services to assess results and, if necessary, make adjustments. Finally, we offer your company low minimums, flexible pilot programs, and customized pricing methods to allow you to focus on your core business.

Services Features

DATA SOURCES

We provide telemarketing services using a variety of data sources: Client provides existing list; Client provides unqualified list; Nexus Teleservices provides an unqualified list.

We provide list scrubbing services to eliminate duplicate names and phone numbers. Also we provide list scrubbing services against Do Not Call lists to ensure regulatory compliance.

TECHNOLOGY

We offer both progressive and predictive telephone dialing systems for high levels of productivity and lead generation.

Our Customer Relational Management (CRM) captures lead contact information and is accessible to your in-house sales team or can be exported to you daily for your analysis.

TELEPHONE SCRIPT

The telephone presentation (script) our staff uses is determined and fully customized by your company. So this ensures consistency of how we promote your brand, product, or service.

We offer you suggestions on fine tuning the telephone presentation, based on our years of real-world experience.

LEAD DELIVERY

We can send the sales lead information in real-time to your marketing and sales team, electronically at end of the day, or a live telephone transfer directly to your internal sales hotline.

If there is a need to send information to the lead prospect prior to qualifying and passing to your marketing and sales team, we can do that via email or SMS text.

Industries

Outsourcing Services

INBOUND SERVICES

  • CONSUMER RESPONSE
  • CUSTOMER SERVICE
  • DEALER LOCATION
  • DIRECT TV RESPONSE
  • WEBSITE RESPONSE
  • SALES LEADS
  • ORDER PROCESSING
  • TOLL-FREE RESPONSE