Call Center Lead Generation

Our Call Center Lead Generation Services

We offer B2B and B2C lead generation services to a wide range of clients.
Why choose us for your outsourcing needs?
We are very experienced and know how to make our clients successful.

Our call center lead generation business (B2B) and consumer (B2C) services allow you to connect with prospects and customers to ensure that your business stands out.
That´s why we have a team of proven professionals who know how to get your message across in a way that properly represents your company´s brand and values.
This results in creating a relationship that moves potential prospects to become your customers.

Lead Generation Services Overview

Lead generation is a process of acquiring contact information about qualified prospects for follow up by a company’s sales personnel. Generally companies use this process via call center lead generation, either in-house or via a third-party call center outsourcing vendor. Accordingly, companies use this process since they understand that it is an efficient and effective way to identify targeted sales prospects, present their products or services, collect additional information and quickly provide pre-qualified sales leads to their sales team.

Outbound telemarketing and direct response advertisement are the two primary methods for a company’s lead generation strategy. Generally call center lead generation is widely used in financial, home improvement, merchant processing, vacation travel, and business services. Basically, lead generation is all about finding the people who are truly interested in your company’s product or service.

Using call center lead generation services allows you to streamline your company’s sales process. Because by outsourcing to an external third-party allows a company to scale by lead demand, reduce costs, improve productivity, and achieve higher sales conversions by the more expensive in-house sales team. Finally, a company sales manager understands that the in-house sales team is really best suited to sales conversions and not wasting time doing lead prospecting.

Generate Future Business

Sales leads are the starting point for generating future business opportunities. Basically, without a lead generation process, your company´s sales team quickly finds itself with no leads, no appointments and no sales funnel. Afterward without new customers, new business grinds to a halt, and revenue plateaus, limited by your company´s stagnant customer base.

Lead Generation Stages

Nexus Teleservices’ call center lead generation services (B2B and B2C) understand each stage of the process.  Accordingly, our inside sales services complement your company´s marketing and sales staff.  Basically, we can prospect, identify, and pre-qualify your leads prospects prior to passing them to your in-house sales team. Consequently, your company´s more experienced and expensive sales team will be more productive, more profitable, and will increase revenue potential.

People Buy From People

Before your company can present the benefits of using your products or services, you need to meet them first. Basically, it’s a really simple concept that is often forgotten by company management.

We also can help put you in front of your target audience by the lead generation of pre-qualified business appointments.  Accordingly, via the telephone, we knock on many doors and qualify those who open the door. Afterward, depending on how your company prefers, we can simply schedule the time to re-knock the door or transfer in real-time the business prospect to avoid delays.

Call Center Lead Generation Outsourcing Services

Our Outsourcing Services

Lead generation strategies are designed to help your company narrow down the list of potential sales leads, whether your business is B2B or B2C. However, lead generation through your in-house staff can be very difficult due to technology, personnel, data, and compliance issues, which usually hamper efforts to daily reach new customer prospects. Accordingly, the solution is to generate leads by outsourcing to a third-party call center lead generation provider.

Outsourcing lead generation services sets the foundation for the long-term, mutually-beneficial relationship between you and your target audience. Consequently, it helps your company gain more new customers, maximize revenue, learn more about your customer base, and more. Also, you save time and money while focusing on closing sales instead of prospecting for leads.

When you choose our call center lead generation services, we can help you in the following ways:

  • Save Money By Lowering Customer Acquisitions
  • Increase New Customer Sign Ups
  • Save Time And Focus On Core Business Tasks
  • Improve Efficiency Of Your Sales Process
  • Scale Based On Your Changing Needs
  • Increase Revenue By Streamlining Your Sales Process
  • Gather Information Of Your Target Audience
  • Contact Business And Consumer Markets Alike

If your company is struggling to provide the level of sales prospects you desire, we encourage you to consider using our call center lead generation services. Because of our experience and trained lead generation specialists, we will help you grow your customer base. Basically, if the your in-house sales team can sell to pre-qualified prospects, then we will both be successful.

Company Resources and Risks

A call center leads generation program for any company is an investment of resources and entails risks. Consequently, Nexus Teleservices takes a consultative approach in its call center lead generation services to minimize your company’s investment and risk.  Accordingly, our staff reviews with your company throughout each step of the lead generation program to assess results and, if necessary, make adjustments. Finally, we offer your company low minimums, flexible pilot programs, and customized pricing methods to allow you to focus on your core business.

Services Features

DATA SOURCES

We provide telemarketing services using a variety of data sources: Client provides existing list; Client provides unqualified list; Nexus Teleservices provides an unqualified list.

We provide list scrubbing services to eliminate duplicate names and phone numbers. Also we provide list scrubbing services against Do Not Call lists to ensure regulatory compliance.

TECHNOLOGY

We offer both progressive and predictive telephone dialing systems for high levels of productivity and lead generation.

Our Customer Management System captures lead contact information and is exported to you daily for your analysis.

TELEPHONE SCRIPT

The telephone presentation (script) our staff uses is determined and fully customized by your company. So this ensures consistency of how we promote your brand, product, or service.

We offer you suggestions on fine tuning the telephone presentation, based on our years of real-world experience.

LEAD DELIVERY

We can send the lead information in real-time to your marketing and sales team, electronically at end of the day, or a live telephone transfer directly to your internal sales hotline.

If there is a need to send information to the lead prospect prior to qualifying and passing to your marketing and sales team, we can do that via email or SMS text.


Lead Generation Services Industries

Call Center Outsourcing Services

INBOUND SERVICES

  • CONSUMER RESPONSE
  • CUSTOMER SERVICE
  • DEALER LOCATION
  • DIRECT TV RESPONSE
  • WEBSITE RESPONSE
  • SALES LEADS
  • ORDER PROCESSING
  • TOLL-FREE RESPONSE