Social Media Virtual Assistant

Social Media Virtual Assistant Services

When you hire a Social Media Virtual Assistant you get to focus on your
business productivity while saving time and money. Basically, that is the idea.

You may also hire a Social Media Virtual Assistant when your business needs to establish brand recognition and authority to increase sales prospects.
Consequently, we offer you the flexibility to choose and adapt as your business needs change and evolve.

Finally, our goal is to help your business grow and be more successful.
Because after all, that is what a successful business relationship is all about.

Overview

A Social Media Virtual Assistant provides administrative social media services from our nearshore facilities to business owners. Basically, the Social Media Virtual Assistant provides the maintenance, monitoring, and communication of the business’ online social media platforms. Consequently, this improves your company’s social media presence to increase brand recognition, brand loyalty, and brand authority.  As a result, this provides more opportunities to convert and increase inbound traffic at a decreased marketing cost.

Since social media platforms are notoriously time and labor-intensive, a business owner can delegate routine tasks and save significant time to focus on more important matters. Furthermore, social media platforms are difficult to quantify in terms of business return on investment. Finally, a Social Media Virtual Assistant helps a business track its “social media plan” which requires structure, commitment, and analytics to evaluate results.

A business owner understands that social media tasks take a lot of time from someone’s activities on his/her staff. Hence, outsourcing these tasks allows greater focus on the results of social media that can produce new sales opportunities. Consequently, you can justify your investment in social media resulting in business growth and revenue.

Successful business owners use outsourcing to a Social Media Virtual Assistant to allow their more expensive personnel to focus on more productive business opportunities. Obviously, it is just a smart business decision.

Social Media VA

Social media is a long-term investment that offers many benefits to a business owner.  Basically it allows the business to reach out to its customers and to gain the attention of more future potential customers.

Most business owners realize how important it is to have a website to establish credibility and market their products and services via the Internet.  Consequently, investing in social media helps make your website more visible and helps drive additional visitor traffic.  As a result, some of these visitors get converted into new customers.

An effective social media strategy will have a positive effect on sales as it increases the overall exposure of your business.  Basically, this gets people talking about your business and exposes your products and services to a far wider audience.

Social Media Presence

Using a Social Media Virtual Assistant is the major expense (excluding advertisement campaigns) related to your company’s investment in social media marketing.  So, using an economical, nearshore social media VA can significantly reduce your company’s social media support costs and increase the quality and effectiveness of your marketing investment.  Also, you will likely see an increase in the return on investment of your social media marketing.

Regardless of how your company has supported social media activities, using a dedicated Social Media Virtual Assistant is a more cost-effective solution with a variety of benefits.  Basically, this is a key element of small business outsourcing.

  • A business will often designate social media support activities to either the administration or marketing staff, depending upon who has some free time available.  Accordingly, social media work gets done when time allows and is of suspect quality.  As a result, a dedicated Social Media Virtual Assistant can resolve this challenge to the business owner.
  • Social media, like a brand advertisement, is a long-term marketing investment and a challenge is quantify the results.  However, your social media VA can provide you with analytical data by social channel to help provide visibility of what is and what is not working.
  • Anyone involved in business knows that a single negative comment can be more harmful than just about anything else.   So the business needs to respond quickly in a professional manner.  Hence your dedicated Social Media Virtual Assistant can swiftly respond as needed plus provide feedback to business management.
  • Your social media VA can help support your market research because social media is such an efficient way of connecting with people.  For example, your business can conduct surveys or polls related to your products and services.  Alternatively, your VA can also see what your competitors are doing, which aids the planning of your business strategies.  Obviously, your sales and marketing staff would love to know how best to beat their competitors.
  • Your social media VA helps you get a better return on your social media marketing investment to keep your business functioning in top form. Afterward, you wouldn’t consider going back to the way the business ran before.

VA Functions

SM CONSULTING | PLANNING

Social media is a long-term investment for the business.  So, your Social Media Virtual Assistant starts with a basic review of the business’ SM priorities, goals and schedule.   For example, business SM goals might include:  brand awareness, increased traffic to website, lead generation, new customers, etc. But, if there is no existing SM business plan, one will be developed.

SM CONTENT RESEARCH | DEVELOPMENT

Social media investment for your business involves time, content development, posting and administration of your social channels.  However, it all starts with the SM content development and whether it is effective “engaging” channel visitors.  For example, what colors, images, copy, frequency and time of publication move the dial?  Basically this approaches an art form.

SM MARKETING CALENDAR

The Social Media Virtual Assistant develops a publication calendar based on the number of SM channels, quantity and frequency of posting desired, content development schedule and other factors.  Consequently this provides discipline and prioritization of social media VA activities.  Generally a cloud-based shared document application is used for SM review with the business owner.

More VA Functions

SM CHANNEL SCHEDULING

A Social Media Virtual Assistant primarily supports the following platforms:  Facebook, Instagram, Pinterest and Twitter.  While there are others, we have found these to be most popular.  Correspondingly the SM virtual assistant dedicates more resources to a given channel based on the priority of the business and the analytical results being measured.  For example, a business may decide to heavily support Facebook and Instagram because that’s where the results are coming from, while only have a limited presence on Pinterest and none on Twitter.

SM CONTENT POSTING

As the gorilla in the room (Google) constantly reminds everyone:  “Content is king!”  So, the same applies to their competitors, the  social media channels.  Correspondingly, your Social Media Virtual Assistant faces the constant challenge of quantity and quality of posting content, plus the frequency of publication and level of channel interaction on your business’ behalf.  Unquestionably this is one of the key reasons a business should consider a dedicated SM virtual assistant.

SM CHANNEL ANALYTICS

If you can’t measure it, you can’t manage it, so the saying goes.  Consequently the social media channels provide analytic data of how your business is performing in terms of social recruitment and participation.  As a result, this might be used to justify a SM advertisement campaign as well as determining how best you want the SM virtual assistant to prioritize channel activities.

Why Work With Us

NO-OBLIGATION CONTRACT
  • We Offer You A No Obligation Virtual Assistant Hiring Contract.
  • You Can Choose Either A 20 Or 40 Hours Per Week VA Hiring.
  • Each VA Contract Is Monthly, Auto-Renewable.
  • We Request A 15 Day Notice Of Virtual Assistant Cancellation.
  • There Are No Penalties If You Decide Not To Renew Your VA Hiring.
EXPERIENCE
  • Nexus Teleservices Has Provided Outsourcing Services For Many Years.
  • Our Virtual Assistant Services Is Simply Small Business Outsourcing.
  • We Understand The Importance Of Transparency And Trust In VA Outsourcing.
  • We Are Committed To A Long-Term Business Relationship.
  • The Goal Of Our VA Services Is To Contribute To Your Business Success.

Other Reasons To Work With Us

VA QUALITY ASSURANCE | TRANSPARENCY
  • Our Quality Assurance Personnel Monitors Your Hired VA To Ensure On-Time, Consistent Delivery Of Your Contracted Services.
  • The QA Staff Reviews VA Attendance, Work Activities, Proficiency Of Skills And Your Evaluation Of Services Delivered.
  • All VA Activities Are At Our Facilities With 7×24 Security Control.
  • VA Workstation Activities (Time, Work Tasks, And Display Screenshots) In Real-Time Via Our Monitoring Software.
  • You Have Internet Access To VA Daily, Weekly Reports Plus Display Screenshots.
VIRTUAL ASSISTANT GUARANTEE
  • Virtual Assistants Are People And Sometimes It’s Not The Right Fit.
  • As A Result, We Provide You A VA Replacement Guarantee At No Additional Fee.
  • If The VA Is Not The Right Fit For Your Business, We Will Replace The VA.
  • Simply Advise Us (Tel: 888-339-6699 or Email: info@nexusteleservices.com) And We Will Provide You A New VA.
  • Our Continuity Planning Provides For Secondary VA Coverage.
  • We Do Not Want You To Worry About Your Business.

VA Additional Resources

All of our Virtual Assistants have access to an extensive range of resources to provide your company the services needed to help your success. Following is a brief list: Dedicated VA Team Leader, Time Tracking Software, Predictive and Manual Automated Dialers, Project Management Tools, Video Conferencing, Online Chat, Education, and Training.



Services Links