Appointment Setting Virtual Assistant

Appointment Setting Virtual Assistant Services

When you hire an Appointment Setting Virtual Assistant you get to focus on your
business productivity while saving time and money. Basically that is the idea.

You may also hire an appointment setting virtual assistant when your business needs additional lead prospects entering your sales funnel.
Consequently, we offer you the flexibility to choose and adapt as your business needs change and evolve.

Finally, our goal is to help your business grow and be more successful.
Because after all, that is what a successful business relationship is all about.

Overview

An Appointment Setting Virtual Assistant provides pre-sales services from our nearshore facilities to business owners. Basically, the Appointment Setting Virtual Assistant does the “pre-sales” scheduling of consumer and business prospects via outbound telemarketing. Consequently this helps streamline your company’s sales process, with your more experienced internal and external sales personnel dealing with pre-qualified sales appointments.

A business owner understands that pre-sales appointment scheduling tasks take a lot of time from his/her sales staff. Hence, reducing these pre-sales scheduling tasks allows them to focus on pre-qualified direct sales opportunities. As a result, you can increase your sales conversions resulting in business growth and revenue.

Successful business owners use their more experienced and expensive sales personnel for sales opportunities, by outsourcing preliminary pre-sales scheduling to an Appointment Setting Virtual Assistant. Obviously, it is just a smart business decision.

Virtual Appointment Setting Assistant

The primary goal of using an Appointment Setting Virtual Assistant is to fill your company sales pipeline with pre-qualified sales appointments. As a result, this allows your company’s experienced (and more expensive) sales personnel to focus on sales conversions rather than sales prospecting. Consequently, they will close more sales!

A lower cost, nearshore appointment setting VA can significantly reduce your cost of pre-qualified sales appointments, ensure their exclusivity and stimulate the productivity and profitability of your sales team. Basically this is a key element of small business outsourcing.

  • A business team needs to deliver consistent results. However, your sales team often is distracted by tasks that they should not be doing, like scheduling sales appointments. As a result, your sales team is less productive and achieves fewer results. Instead, our nearshore Appointment Setting Virtual Assistant solves this challenge for the business owner.
  • By having your pre-sales business administration performed by an Appointment Setting Virtual Assistant, you can focus your internal sales staff into members exclusively dedicated to more productive activities. For example, your appointment setting VA creates sales appointments for your in-house and field sales staff, ready to talk and deal.
  • Later, these are nurtured and converted by your sales team into closed deals. Consequently, a more productive and successful sales team results in more consistent growth for your business.
  • Your appointment setting VA streamlines the sales development process to keep your business functioning in top form. Afterward, you wouldn’t consider going back to the way the business ran before.

VA Functions

DATA MINING

Sales prospecting starts with a calling list which often does not exist by the client. So, your Appointment Setting Virtual Assistant needs to create one, often through the process of data mining. Accordingly your VA will use Internet sources to search, target, extract and filter sales prospect calling lists, which are then loaded into our telemarketing system.

LIST BUILDING

When a client does have calling lists (industry specific, general demographics or dead sales inquiries of the past), these are loaded into our telemarketing system. Because these calling lists are of suspect quality, your Appointment Setting Virtual Assistant will purge records against disconnects, wrong numbers and Do Not Call lists.

TELEMARKETING

Your Appointment Setting VA dials for dollars using the calling script and filters that you have previously approved. For example, for business prospects this likely would include: interest, authority, budget, etc. Whereas, for consumer prospects this might include: interest, age, credit score, etc. When a sales prospects pass your lead filters, it is made available to your sales personnel, with an optional voice recording, if desired.

More VA Functions

CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

The Appointment Setting Virtual Assistant uses our (or the client’s) CRM to note telemarketing activities and follow up actions. Basically this information is used by the VA, management and the client to evaluate work performance, quality of the calling lists and pre-qualified sales appointments scheduled for your sales personnel.

CALENDAR MANAGEMENT

Whether the pre-qualified lead is a business or a consumer, setting up an appointment with your sales personnel can be challenging.  Consequently the Appointment Setting VA will schedule the appointment using either a cloud-based calendar application or one specific that you use. Accordingly, since schedules change, a follow up confirmation or Email is made prior with the pre-qualified lead.   Eventually, your sales personnel finally “connect” to make their sale.

LIVE TRANSFER

Forget scheduling an appointment, just pass the qualified prospects to my sales staff to close the business. Besides, they’re supposed to be the experts and I pay them them close sales! Certainly the Appointment Setting Virtual Assistant can do that for you. Basically all we ask is that your sales personnel ANSWER THE TELEPHONE. Finally, since ALL telephones are recorded, and made available, you get to evaluate your VA as well as your sales personnel to see where improvements can be made.

Why Work With Us

NO-OBLIGATION CONTRACT
  • We Offer You A No Obligation Virtual Assistant Hiring Contract.
  • You Can Choose Either A 20 Or 40 Hours Per Week VA Hiring.
  • Each VA Contract Is Monthly, Auto-Renewable.
  • We Request A 15 Day Notice Of Virtual Assistant Cancellation.
  • There Are No Penalties If You Decide Not To Renew Your VA Hiring.
EXPERIENCE
  • Nexus Teleservices Has Provided Outsourcing Services For Many Years.
  • Our Virtual Assistant Services Is Simply Small Business Outsourcing.
  • We Understand The Importance Of Transparency And Trust In VA Outsourcing.
  • We Are Committed To A Long-Term Business Relationship.
  • The Goal Of Our VA Services Is To Contribute To Your Business Success.

Other Reasons To Work With Us

VA QUALITY ASSURANCE | TRANSPARENCY
  • Our Quality Assurance Personnel Monitors Your Hired VA To Ensure On-Time, Consistent Delivery Of Your Contracted Services.
  • The QA Staff Reviews VA Attendance, Work Activities, Proficiency Of Skills And Your Evaluation Of Services Delivered.
  • All VA Activities Are At Our Facilities With 7×24 Security Control.
  • VA Workstation Activities (Time, Work Tasks, And Display Screenshots) In Real-Time Via Our Monitoring Software.
  • You Have Internet Access To VA Daily, Weekly Reports Plus Display Screenshots.
VIRTUAL ASSISTANCE GUARANTEE
  • Virtual Assistants Are People And Sometimes It’s Not The Right Fit.
  • As A Result, We Provide You A VA Replacement Guarantee At No Additional Fee.
  • If The VA Is Not The Right Fit For Your Business, We Will Replace The VA.
  • Simply Advise Us (Tel: 888-339-6699 or Email: info@nexusteleservices.com) And We Will Provide You A New VA.
  • Our Continuity Planning Provides For Secondary VA Coverage.
  • We Do Not Want You To Worry About Your Business.

VA Additional Resources

All of our Virtual Assistants have access to an extensive range of resources to provide your company the services needed to help your success. Following is a brief list: Dedicated VA Team Leader, Time Tracking Software, Predictive and Manual Automated Dialers, Project Management Tools, Video Conferencing, Online Chat, Education, and Training.