Nexus Teleservices has been providing inbound and outbound call-center telemarketing services to a wide range of clients in the Americas and Europe for more than eight years. Why choose Nexus Teleservices for your telemarketing services? Very simple – we are experienced and we get it! We understand that people conduct business with people that they like and respect. That´s why we have a team of proven professionals who know how to get your message across to potential customers in a way that properly represents your company´s brand and values. This results in creating a relationship that moves potential clients to take action.
Promote Products Or Services
We have vast experience in direct selling of products and services in a wide variety of sectors. This includes both Business-To-Business (B2B) and Business-To-Consumer (B2C) in multiple languages (English, Spanish and Portuguese). This can range from an initial "cold" or "warm" call through to order, despatch and credit control.
Finding New Customers
We help businesses grow by finding new customers (sales lead generation). While businesses understand what they sell and their benefits, they often miss sales opportunities for existing and new markets for a multitude of reasons. We provide the telemarketing experience and resources to help businesses bridge that gap to expand and grow their markets.
People Buy From People
Before your company can present the benefits of using your products or services, you need to meet them first. It´s pretty basic. Nexus Teleservices helps put you in front of your target audience by generating prequalified sales appointments. Via the telephone, we knock on many doors and qualify those who open the door. Depending on how your company prefers, we can simply schedule the time to re-knock the door or transfer in real-time the sales prospect to avoid delays.
Leverage Previous/Existing Customers
Studies indicate that it is less expensive and more profitable to keep existing customers versus finding new customers. Whether it is revenue per customer or increasing new sales referrals, your company´s existing (and previous) customers provide the base for future business growth. Nexus Teleservices offers extensive experience talking with a company´s clients with the objective of improving both customer retention and ease of new customer acquisition.
Know Your Market
Nexus Teleservices helps business by gathering data to understand their existing market and/or potential new market via inbound and outbound telemarketing. This process is rapid, unfiltered, precise in detail and highly flexible to change. Who´s the current competition? What are they charging? What do their customers think of their experience? The list can be wide ranging.
Customer Database Cleansing
Regardless of whether a business is B2B or B2C, as the customer database grows over time, there usually results in a drop off in quality. This is due to the loss of existing clients or due to changes of existing customers (contact, telephone number, Email, go out of business, etc.). As a result the company´s customer database drops in quality and value as a means for generating new business and referrals. Nexus Teleservices provides various telemarketing services to cleanse a company´s customer database, resulting a high-value sales asset.
Nexus Teleservices extensive experience in telemarketing programs spans a wide range of industries including:
B2B and B2C Sales
SEO and Digital Media Services
Real Estate Services
TV/Internet Cable Services
Restaurant / Hospitality Services
Home Improvement Services
And many others
Company Resources and Risks
A telemarketing program for any company is an investment of resources and entails risks. To minimize your company´s investment and risk, Nexus Teleservices takes a consultative approach in the telemarketing program and management. Our program staff reviews with your company throughout each step of the telemarketing program to assess results and, if necessary, make adjustments. We offer your company low minimums, flexible pilot programs and customized pricing methods to allow you for focus on your core business.