Appointment Setting

Nexus Teleservices has been providing inbound and outbound call-center services to a wide range of clients in the Americas and Europe for more than eight years. Why choose Nexus Teleservices for your sales appointment setting services? Very simple – we are experienced and we get it! We understand that people conduct business with people that they like and respect. That´s why we have a team of proven professionals who know how to get your message across to potential customers in a way that properly represents your company´s brand and values. This results in creating a relationship that moves potential clients to take action.

In today's business environment, regardless of whatever product or service your company promotes, time is money. Your sales team is constantly trying to keep up with the demands of their schedules and closing deals. We understand that sales appointment setting is a difficult part of business development and consequently one of the most common challenges your company faces in growing sales and profitability.

Most companies need a constant flow of sales leads and appointments for their sales team. The challenge is that while the sales team is following up on leads and appointments, they have to split their time on the telephone generating new leads and appointments. And since no sale will happen without first speaking directly with a prospect, your sales team will always prioritize sales closings over sales prospecting.

Nexus Teleservices offers a solution to this dilemma by providing companies B2B and B2C sales appointment setting services, where our telephone representatives schedule sales appointments with a qualified decision maker who is educated and interested in your company´s products or services. The result is your company reduces costs, increases the number of qualified sales appointments feeding your sales pipeline and allows your sales team to focus on sales closings rather than sales prospecting, resulting in more revenue and profitability.

Sales Appointment Setting Features

• Our telephone representatives can generate sales appointments from a variety of data sources. Depending on your company´s needs Nexus Teleservices can use your existing sales prospect list, an unqualified list that you provide or we can source calling lists from a variety of third parties.
• The telephone sales presentation (script) that our staff uses is determined and fully customized by your company, to ensure consistency of how we promote your brand and product or service.
• Since our telephone representatives will be making unqualified client contacts (i.e., cold-calls) we offer both progressive and predictive telephone dialing systems for high levels of productivity and sales appointment setting.
• After we have identified and qualified a sales lead, we provide a variety of options for the appointment setting. If it is a “hot” prospect that your sales staff wants to talk to right away, our telephone representatives will do a live transfer directly to your internal sales hotline. Otherwise we “book” the sales appointment using your company´s or Nexus Teleservices´ online appointment scheduling calendar system. Additionally we provide your sales team access to the online voice recordings of the sales appointments for preparation of their follow up activities.
• We can also do reminder emails or outbound voice messages to the sales prospect of the pending appointment. And since sales appointments can change for a multitude of reasons, Nexus Teleservices offers your sales prospects inbound toll-free numbers and email addresses to reschedule or cancel.

Sales Appointment Setting Industries

Nexus Teleservices extensive experience in sales appointment setting programs spans a wide range of industries including:

• B2B and B2C Sales
• SEO and Digital Media Services
• Software Services
• Real Estate Services
• Financial Services
• Insurance Services
• Restaurant / Hospitality Services
• Home Improvement Services
• Medical Services
• Transportation Services
• And many others

Company Resources and Risks

A sales appointment setting program for any company is an investment of resources and entails risks. To minimize your company´s investment and risk, Nexus Teleservices takes a consultative approach in the sales appointment setting program and management. Our program staff reviews with your company throughout each step of the program to assess results and, if necessary, make adjustments. We offer your company low minimums, flexible pilot programs and customized pricing methods to allow you for focus on your core business.